We are here to guide you on your journey
Why Choose FIShR?
Proven Experience: With a wealth of expertise and innovative strategies, we ensure you receive the best support possible.
Collaboration at Its Core: We work with you to create a tailored approach that meets your unique needs.
Flexible Support Options: Choose between a fully coordinated service or working directly with independent support workers—whatever suits you best.
Policies, Systems & Procedures: Our services are backed by robust policies and comprehensive systems to provide you with consistency and reliability.
Transparency: With FIShR, you’ll always know what’s happening and why—it’s part of our commitment to honesty and trust.
Value for Money: We focus on maximising your funding and delivering quality services that create meaningful outcomes.
Approved Provider: As a NDIS approved provider, we can work with participants who are self-managed, plan managed or NDIA managed.
At FIShR, it’s all about collaboration, quality and creating a support system that empowers you to achieve your goals and live the life you want. Together, let’s transform possibilities into reality.
At FIShR, we understand that navigating the NDIS can sometimes feel overwhelming. That’s why we’re here to make the process smoother, accessible and tailored to your needs. Engaging with a provider should give you clarity and confidence, not complexity.
Whether you need comprehensive 24/7 support or just a couple of hours a week, we believe that quality matters—every time, for every participant.
Our Approach: Built for Your Success
Communication & Relationships: We prioritise clear communication and meaningful relationships, as they are key to achieving the best outcomes.
Turning Intention Into Action: We bring your goals to life through thoughtful planning, action and follow-through.
Structure & Safety Nets: You’ll have the structure, stability and support you need to thrive, knowing safety nets are in place when needed.
Balancing Control & Autonomy: Enjoy full control over your plan while maintaining the freedom to live life your way.
How Does It Work?
Participants and their primary contacts utilise FIShR to:
Plan and manage supports with their chosen team
Review and keep track of live schedules
Review daily reports, images from support and track progress towards goals
Monitor and review RP use
Review and store customised support plans
Review and provide feedback on incident management
Identify risks and mitigation strategies
Track funding usage
Review FIShR's policies and procedures
Provide feedback on the quality of supports provide (Quality Management)
Lodge complaints and feedback about services provided
Share information with identified stakeholders
Approve agreed rates with their chosen team
Receive updates about FIShR and the NDIS
Our dedicated team utilise FIShR to:
Plan and manage supports including live scheduling updates
Manage and record team member compliance and training
Induct and orientate employees within the NDIS framework
Capture daily reports, images of support and track progress towards goals
Report on, monitor and manage RP use
Create customised support plans
Report and respond to incidents
Identify risks and mitigation strategies
Track funding usage, create service agreements and generate compliant NDIS invoices and claims
Access FIShR's policies and procedures to ensure compliance with NDIS provider requirements
Engage in ongoing training and professional development for high-quality, person-centered support.
Mentor team members in the performance of their duties
Track acknowledgements and compliance with policies and procedures
Generate progress reports
Respond to complaints and feedback received from participants, service providers and team members.
