Reimagining NDIS Support Together
At FIShR, we’re transforming the way support is delivered in the NDIS space. By operating on a business-to-business model, we empower Independent Support Workers (ISWs) and Coordinators of Support to thrive in their roles while delivering high-quality, personalised care to participants.
Why Join FIShR?
Operate Under Our NDIS Registration: Forget the hassle of navigating NDIS registration. As a registered NDIS provider, FIShR enables you to work under our banner while focusing on what you do best—providing exceptional support.
Personalised & Flexible Approach: Designed for sole traders and small businesses, our platform is crafted to help you offer customised care without the administrative burden and bureaucracy. This ensures a more adaptive and participant-focused model.
Infrastructure & Governance: FIShR provides the necessary infrastructure, policies along with ongoing coaching to help you succeed in your business while maintaining compliance with NDIS requirements.
Ongoing Coaching and Support: We are invested in the success of your business and senior staff with over 35+ years of operational experience are constantly reviewing and providing feedback to our team members.
Meaningful Relationships: Build genuine, enduring connections with participants, making your work personally fulfilling and professionally enriching.
Benefits for Team Members
Greater Autonomy: Work on your terms with the ability to set your own schedule, negotiate rates and adjust workloads for better work-life balance.
Higher Earnings: With a fixed agency overhead of just 4.95%, you keep more of what you earn while benefiting from transparent, timely compensation.
Professional Growth: Access natural career pathways to grow from Independent Support Worker to Coordinator of Support, supported by ongoing training and coaching.
Stronger Relationships: Build meaningful connections with participants while experiencing the satisfaction of providing personalised, high-quality care.
Enhanced Skill Development: Broaden your expertise with varied responsibilities, professional development and decision-making opportunities.
Access to Tools for Success
FIShR provides a comprehensive platform for our team members that simplifies operations and ensures quality care that includes:
Plan and manage supports including live scheduling updates
Manage and Record team member compliance and training
Induct and orient team members within the NDIS framework
Capture daily reports, images of support and track progress towards goals
Report on, monitor and review RP use
Create customised support plans
Engage Participants in quality management reviews
Mentor team members in the performance of their duties
Generate progress reports
Respond to complaints and feedback received from participants, service providers and team members
Document and identify risks and proposed mitigation strategies
Report and respond to incidents
Track funding usage, create NDIS Compliant Service Agreements and generate invoices and claims
Track acknowledgements and compliance with FIShR’s policies and procedures
Engage in ongoing training and professional development
Ready for real change? Let’s reimagine support together.
Independent Support Workers
As an Independent Support Worker, you play a vital role in creating a personalised, flexible, and empowering experience for participants—helping them achieve their goals and live life on their terms.
Why Work as an Independent Support Worker?
Personalised Impact: Deliver truly tailored care by building meaningful, one-on-one relationships with participants and their families, ensuring their unique needs and preferences are met.
Flexibility to Thrive: Adjust supports to align with participants’ evolving needs while enjoying a flexible schedule that works with your life.
Stronger Connections: Build trust and continuity with the people you support, fostering deeper relationships and greater satisfaction for everyone involved.
Commitment to Excellence: Your dedication to providing consistent, high-quality care brings peace of mind to families and makes a lasting difference in their lives.
Why Partner with FIShR?
FIShR supports you in every step of your independent support work journey:
Operate under FIShR’s NDIS registration, eliminating the complexities of compliance.
Access robust governance, systems, and tools to deliver high-quality, person-centered care.
Receive training, coaching, and ongoing support to grow your business and achieve professional success.
Plan, track, and manage care seamlessly with our purpose-built platform designed to simplify your work.
What It Takes
We believe in excellence, that’s why our Independent Support Workers are truly the cream of the crop—highly skilled, motivated and committed to delivering the highest standard of personalised care. As part of our team, you’ll operate with flexibility, autonomy and the support of a trusted NDIS provider.
To maintain our commitment to quality and professionalism, we look for individuals who accept and meet the following criteria:
Your Responsibilities:
Match and Source your own Participants: Build meaningful relationships by connecting directly with participants and their families who align with your skills and expertise.
Maintain Insurance Coverage: Hold valid Public Liability and Professional Indemnity Insurance to ensure peace of mind for you and your participants.
Commit to Growth: Demonstrate a commitment to ongoing learning and development to continuously enhance your skills and provide the best possible support.
Adhere to Compliance Standards: Evidence holding relevant skills and clearance for the duties you undertake including the National Disability Worker Screening Check (NDWS), First Aid, relevant NDIS Modules etc.
Operational Requirements:
ABN Registration: Operate as an independent professional with a valid Australian Business Number (ABN).
Manage Personal Tax Obligations: Ensure compliance with taxation requirements, keeping your business operations running smoothly.
Proven Experience: Demonstrate a strong history of providing individualised supports that meet participants' unique needs and goals.
Together, we’ll empower participants, build trust and make a lasting impact—one relationship at a time.
Coordinator of Supports
Our Coordinators of Support play a crucial role in shaping personalised, high-quality care for participants who require teams of support. As a leader and manager of support teams, you will drive meaningful outcomes for participants by fostering strong relationships, creating flexible solutions and empowering both participants and team members to achieve their goals.
Why Work as a Coordinator of Support?
Make a Personalised Impact: Lead teams in delivering tailored support that meets participants’ unique needs and preferences. Build strong connections with participants and families to ensure care aligns with their goals.
Relationship-Focused Support: Our Coordinators of Support focus on building relationships, not managing numbers. Their dedication to providing high-quality, personalised care reduces the stress and burden on family caregivers while ensuring consistent, trusted support, all while balancing your professional and personal commitments.
Stronger Connections: Cultivate trust, understanding and continuity within your team and with participants, fostering deeper relationships and greater satisfaction for everyone involved.
Commitment to Excellence: Your leadership ensures consistent, high-quality service delivery that brings peace of mind to participants and families while creating a lasting impact.
Why Partner with FIShR?
FIShR supports Coordinators of Support every step of the way, providing the infrastructure, tools, and guidance needed to lead effectively.
Operate under FIShR’s NDIS registration, eliminating the complexities of compliance.
Access robust governance, systems, and tools to deliver high-quality, person-centered care.
Receive training, coaching, and ongoing support to grow your business and achieve professional success.
Plan, track, and manage care seamlessly with our purpose-built platform designed to simplify your work.
What It Takes
Our Coordinators of Support are truly the best of the best—highly skilled, motivated and dedicated to delivering the highest standard of personalised care. As a valued leader within our team, you’ll enjoy the flexibility and autonomy to guide your support staff while being backed by the resources and expertise of a trusted NDIS provider.
To uphold our commitment to quality and professionalism, we seek individuals who embrace and meet the following criteria:
Your Responsibilities:
Lead & Manage Teams: Oversee teams of support workers to deliver exceptional, individualised NDIS services.
Match and Source Your Own Participants: Build meaningful relationships by connecting with participants and their families who align with your skills and expertise.
Adhere to Compliance Standards: Evidence holding relevant skills and clearance for the duties you undertake including the National Disability Worker Screening Check (NDWS), First Aid, relevant NDIS Modules etc.
Commit to Growth: Dedicate yourself to ongoing learning and professional development to enhance your leadership skills and service quality.
Maintain Insurance Coverage: Evidence holding valid Public Liability, Professional Indemnity and Workers Compensation Insurance to ensure peace of mind for you and your participants.
Operational Requirements:
Registered Business Entity: Operate as an independent professional with a valid Australian Business Number (ABN) and entity structure to protect your interests.
Manage Tax Obligations: Stay compliant with taxation requirements to keep your operations running smoothly including payroll.
Proven Leadership Experience: Demonstrate a history of managing and delivering high-quality, person-centred supports.
Together, let’s create lasting change—one participant, one team, one relationship at a time.
NDIS Registration
We are proud to deliver the following NDIS-registered services, which are carefully designed to support participants to achieve their goals by helping to build skills, confidence and independence including:
Employment Support: Gain guidance and assistance to find and maintain meaningful employment opportunities that suit your skills and aspirations.
Personal Activities: Access dedicated support for everyday personal tasks that promote confidence and independence.
Travel and Transport: We help you travel confidently with reliable support to reach appointments, work, or community events with ease.
Accommodation Supports: From assisting with alternate housing options to maintaining your independence and living space, we ensure your home is safe and comfortable.
Development of Life Skills: Learn and master essential skills to navigate daily life, from budgeting to personal care.
Household Tasks: Receive support for chores like cleaning, cooking and maintenance to help you live independently.
Community Participation: Build meaningful connections and engage with your community through tailored support for recreational, social and cultural activities.