Managing and connecting with Staff
Effective management and connection are essential components of successful service delivery. By fostering open communication, providing regular training and professional development opportunities and establishing clear expectations, we ensure that our Partners are well-equipped.
Regular check-ins, team meetings, and performance reviews are instrumental in maintaining a strong connection, allowing us to address any concerns promptly and recognise outstanding contributions.
Worker Screening
Worker screening is crucial to ensuring high-quality support. We thoroughly check qualifications, experience, and suitability through background checks, references, and interviews. We only accept the highest standards and ensure these are maintained to meet the diverse needs of the people we support.
Training and Development
We strive to deliver only the highest-quality support and our team undertakes regular training sessions to enhance their skills and stay updated. By investing in continuous learning, our partners and employees are equipped to provide the best support possible.
Compliance and Notifications
We monitor and report on ongoing compliance to ensure ethical and professional standards are maintained. System generated notifications keep participants updated on support plan changes and staff updated on upcoming expiries.
Reporting and Timesheets
By requiring detailed reports, we track progress, identify challenges and can fine-tune support strategies to better meet the needs of our participants. This streamlined approach fosters collaboration among team members, enabling us to deliver high-quality support that aligns with the goals and support requirements.
Quality Management
At FIShR, we prioritise quality management to align supports with participants expectations. Feedback from participants and their primary contacts ensures your voice is always heard. We collaborate closely, adjust services, and meet evolving needs through open communication.
Acknowledgements
We track that our partners have access to up-to-date information and acknowledge receipt to guarantee that everyone is equipped with the latest knowledge. By keeping our partners informed and connected, we collectively work towards achieving the best outcomes.