Emma's Journey to Empowerment: Self-Directed Management

Emma, a vibrant young woman with cerebral palsy, had always dreamed of living independently and pursuing her passion for digital art. However, managing her daily support needs and coordinating services through traditional NDIS agency management often left her feeling restricted and overwhelmed. That all changed when Emma and her family decided to transition to self-directed management.

Taking Control

With self-directed management, Emma's first step was to choose her own support workers. She hired Jane, a friend from her local art club, who understood her unique needs and shared her artistic interests. Jane’s flexible hours and personalized care allowed Emma to establish a routine that best suited her lifestyle, including time for art classes and community events.

Transparency and Accountability

Emma and Lisa appreciated the transparency that came with self-directed management. They had a clear overview of how Emma’s funds were being spent and could easily adjust allocations as Emma’s needs changed. This oversight ensured that every dollar contributed to Emma’s wellbeing and personal growth.

Increased Satisfaction and Wellbeing

With self-directed management, Emma and Lisa not only gained control over their supports but also felt empowered and satisfied with their life choices. Emma’s art business flourished, and with support she continues to build a strong network of friends and supporters. Emma’s journey demonstrated the profound impact self-directed management can have, transforming her dreams into reality.

Cost Efficiency and Personalised Support

Emma's mother, Lisa, discovered that by directly managing Emma's NDIS funds, they could allocate resources more effectively. With limited agency overheads, Lisa was able to pay Jane a higher hourly rate. This competitive pay not only ensured Jane's financial stability but also motivated her to become more involved and invested in Emma's care. Jane took on additional responsibilities, such as coordinating Emma's art classes and helping her set up an online business. Jane's dedication and enthusiasm greatly enriched Emma's support system, making it more effective and personal.

Enhanced Skills and Independence

Managing their own supports gave Emma and Lisa the opportunity to develop valuable life skills. Together they learned budgeting, scheduling, and coordination, which boosted their confidence and independence. With their newfound skills, Emma and Lisa decided to start a small online business selling digital art prints produced with the support of Jane.